Privacy Policy

Last updated: March 2026

This Privacy Policy explains how we collect, use, and protect your information when you use our Travel CRM platform. By using our services, you agree to the practices described below.

1. Information We Collect

We collect information you provide directly, including your name, email address, agency details, and any data you input into the platform such as client records, bookings, and travel packages.

2. How We Use Your Information

We use your information to operate and improve the platform, manage bookings, enable communication (email, WhatsApp), provide customer support, and generate analytics and reports.

3. Communication Services

Our platform integrates third-party services such as SMTP email providers and WhatsApp (via Twilio) to send notifications, confirmations, and campaigns. Your data may be processed through these services as required.

4. Data Sharing

We do not sell your personal data. We only share information with trusted service providers necessary to operate the platform, such as hosting, database, and communication services.

5. Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time.

7. Your Rights

You have the right to access, update, or delete your personal information. You may contact us to exercise these rights.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us.